Policies
Shipping & Returns
Shipping
- —Orders are processed within 2–3 business days.
- —Standard delivery: 5–10 business days.
- —Express delivery: 2–4 business days (where available).
- —Complimentary shipping on all orders over $150.
- —International shipping available — duties and taxes may apply.
Returns
- —We accept returns within 30 days of delivery.
- —Items must be unworn, unwashed, and in original condition with tags attached.
- —Final sale items are non-returnable.
- —To initiate a return, contact us at returns@cooldaddy.com.
- —Refunds are processed within 7–10 business days of receiving the item.
Exchanges
- —Exchanges are available for different sizes within the same product.
- —Contact us within 30 days of delivery to arrange an exchange.
- —Subject to availability.